Kule minyaka mibini idlulileyo, ngokunyuka kancinci kweendleko zabasebenzi, ngakumbi kwishishini lokutya, kuye kwakho "ukunqongophala kwabasebenzi".Ekuphenduleni ubunzima bokutshintsha ukuqeshwa kweshishini lokutya, umatshini woku-odola ngokuzimeleyo ngokungathandabuzekiyo unika impendulo, usebenzisa i-kiosk yokuzimela ukuze utshintshe abalindi.Ngama-cashiers, akugcini nje kuphela ukusindisa iindleko zabasebenzi, kodwa kunye nokusetyenziswaoomatshini bokuodola abazisebenzelayoukuphucula ukusebenza kakuhle kunye nomgangatho wenkonzo, ukuvula indlela entsha yophuhliso loshishino lokutya.
Utshintsho lweteknoloji entsha yenza ukuba ishishini lokutya libe nokukhetha okuninzi kunangaphambili, kodwa inkqubo kunye nokugcinwa kwedatha kuyingxaki enkulu.Iindlela zobugcisa zemveli azikwazi ukugqiba ukwabelana ngedatha, okukhokelela kwisiphithiphithi kunye nokungasebenzi kakuhle kwindawo yokutyela.LAYSON's self-nkonzoikhiyoski inceda abathengi ukuba benze lula ukuntsonkotha kunye nokuphelisa i-clutter, ukuvumela iivenkile zokutya zigxile ekuboneleleni abathengi ngeenkonzo ezingcono, ngaphandle kokukhathazeka kobugcisa evenkileni.
Uphando lubonisa ukuba ngotshintsho lwentlalo oluziswa yimikhwa yokusetyenziswa, ukwenziwa kwezinto ezintsha zobuchwepheshe kunye nemeko yobhubhane, ngaphezulu kwe-60% yabathengi kwiivenkile zokutyela ezinezikhululo zokuzibonelela baya kukulungela ngakumbi ukuxhasa rhoqo, kwaye malunga ne-30% yabo bathi bakhetha ukusebenzisa ijelo lokuziodola ngokuzenzela kwiivenkile zokutyela ukunqanda unxibelelwano neeweyitara.
Ukwengeza,iitheminali zokuzenzela inkonzoinokuzisa izinto ezothusayo ezininzi kwiinkampani zokutya.
01 I-kiosk ye-self-serviceinokuzisa ingeniso eyongezelelekileyo.
Ii-odolo ezikhethekileyo, ukudityaniswa kwexabiso, iiseti ezikhethekileyo, amakhuphoni, thenga enye ifumane enye yasimahla-ezi ndlela zokuthengisa zinokwenza abathengi bavuyiswe ukongeza iiodolo ezininzi.Ngokuqokelelwa kunye nokusetyenzwa kwemodeli yedatha ye-kiosk yokuzenzela, ezi zinyuso zilungele ngakumbi ukubonisa kunye nokusetyenziswa.Ukongeza, umsebenzi wayo wokucebisa okrelekrele unokutyhalwa ngokokhetho lwabathengi.Idatha ibonisa ukuba xa abathengi bebeka umyalelo ngokusebenzisa i-kiosk ye-self-service, isixa somyalelo omnye uya kunyuka nge-30%, ukwandisa kakhulu ixabiso leyunithi yomthengi ngamnye.Ukusetyenziswa kwezixhobo ze-terminal ezizisebenzelayo kuqinisekisa ukuhambelana kweenkonzo zevenkile yophawu kwaye kwandisa amathuba okuba abathengi bafake izicelo zobulungu, ngaloo ndlela benyusa izinga lokuthenga kwakhona.
02 I-self-service kiosk inokonga ixesha.
Ixesha yimali.I-kiosk ye-self-service kiosk yenza yonke iodolo kunye nenkqubo yokuhlawula ngokukhawuleza, kwaye abathengi banokugqiba uluhlu lwamanyathelo okukhetha, ukwenza ngokwezifiso kunye nokuhlawula ngexesha elinye.Emva kokufakwa komyalelo, ikhitshi yangasemva yawufumana kwangoko kwaye yaqala ukulungiselela izithako, ngaphandle kokungenelela kwabantu ukuchaphazela ukusebenza kakuhle.Gcina imizuzu embalwa kwi-odolo nganye, eyongeza ixesha elininzi.Ubalo lubonisa ukuba iindawo zokutyela zinokugcina i-40% yexesha lokutya lilonke ngomatshini wokuzi-odola, ophucula amava okusetyenziswa komthengi ngelixa unyusa izinga lokuthengisa ivenkile.
03 I-self-service kiosk iphucula ukuchaneka.
Ukukhonza izitya ezingalunganga yenye yezona zinto zixhaphakileyo kwiindawo zokutyela.Ngomatshini wokuzi-odola kwindawo yokutyela, iimpazamo ezinjengokutya izitya ezingafanelekanga, izitya ezingekhoyo, kunye neempazamo ze-cashier zinokuthintelwa ngokufanelekileyo.Ukongezelela, umboniso obonakalayo wezitya kumatshini woku-odola ngokuzimeleyo nawo udlala indima ebalulekileyo ekuchanekeni komyalelo wabathengi.Imifanekiso yokwenyani kunye neenkcazo ezibhaliweyo zokutya zinceda abathengi ukuba bacace ngakumbi malunga neemfuno zabo, ngaloo ndlela baphucula ukwaneliseka kwabathengi kunye namava okusebenzisa, ngelixa bekhusela inkunkuma yokutya.
04 I-self-service kiosk iphucula ukusebenza kakuhle kwabasebenzi.
Umatshini woku-odola we-Layson ulula kwaye kulula ukuwusebenzisa, kwaye awufuni kukhokelwa ngabasebenzi.Xa kuthelekiswa neendawo zokutyela eziqhelekileyo, umsebenzi wokwamkela umabhalana uncitshiswe kakhulu, kwaye unokujolisa ngakumbi kwintengiso yasevenkileni kwaye unike inkonzo yomthengi engcono.Ukusebenza kakuhle kwabasebenzi kunye nemveliso kuye kwaphuculwa kakhulu, kwaye babhetyebhetye ngakumbi xa besebenza neminye imisebenzi ebalulekileyo okanye engxamisekileyo.
05 Self service kiosk l iqinisekisa uqhagamshelwano olukhuselekileyo.
Kulo bhubhani ukhoyo, ukhuseleko luza kuqala..Indlela yokuqinisekisa unxibelelwano olukhuselekileyo lwendawo evulekileyo kwiindawo zokutyela ezingaxhunyiwe kwi-intanethi ngumngeni omkhulu, ngakumbi kubathengi, abasebenzi kunye neempawu zenkampani.Ngokuphepha ukunxibelelana ubuso ngobuso kwinkqubo yokuyalela kunye nokungena, ukhuseleko lwendawo yokutyela luphuculwe ngokufanelekileyo.Nangona isikrini sokuchukumisa umphezulu womatshini odibeneyo wokuzisebenzela uya kucofa rhoqo, izixhobo zokuzisebenzela zikaLayson kulula ukuzicoca kunye nokubulala iintsholongwane, kwaye zinokusetyenziswa ngokukhuselekileyo.
Ixesha lokuposa: Jul-01-2021